Why your USDT transfer fails: 5 causes
Most often a USDT TRC20 transfer fails because of missing energy: the network tries to burn TRX, and there isn't enough. Less often the cause is Bandwidth, the address, or a new recipient.
Check your address below. In a couple of seconds you'll see which of the five cases is yours.
Wallet check
5 causes and what to do
| Cause | How to tell | What to do |
|---|---|---|
| 1. Not enough energy | OUT OF ENERGY error, or the wallet asks for a lot of TRX | Get energy before the transfer |
| 2. Not enough TRX for Bandwidth | The wallet says “insufficient TRX” | Keep 1–2 TRX or get Bandwidth |
| 3. Wrong address or network | The address doesn't start with T or isn't 34 characters | Double-check the address and the TRC20 network |
| 4. New recipient | The fee is twice the usual | Get 131,000 energy instead of 65,000 |
| 5. Energy bought after the attempt | The energy arrived, but the TRX was already burned | Buy energy before the transfer |
About the address
A TRON address starts with T and is 34 characters long. Always check the first and last 4 characters after pasting: clipboard hijacker malware swaps the address for a lookalike. How to protect yourself.
About wallets
Trust Wallet may require about 28 TRX in your balance even when you have energy. That's an app limit. What to do about it.
Not sure what happened?
Answer 3 questions and we'll suggest a fix.
FAQ
My transfer is stuck on “pending”. Is that the same thing?
No. TRON transactions confirm in seconds. If a transfer stays “pending” for a long time, look it up by TxID in TronScan and see what to do if a transfer hasn't arrived.